Terms of Service

Terms of Service

Last updated: June 2026  |  EU Law Compliant Governed by Italian Law Verona, Italy

📋  Welcome to PIUMA HOME. By accessing or using our website at www.piuma.online, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

Table of Contents

  1. About Us
  2. Acceptance of Terms
  3. Products & Availability
  4. Orders & Payment
  5. Pricing & VAT
  6. Shipping & Delivery
  7. Returns & Refunds
  8. Intellectual Property
  9. Limitation of Liability
  10. Governing Law
  11. Changes to Terms
  12. Contact

1. About Us

PIUMA HOME is a premium home decor and kitchen essentials brand based in Italy.
📍 Via Osoppo 7, Primo Piano, Appartamento 3, 37124 Verona VR, Italy
📧 support@piuma.online
🌐 www.piuma.online

2. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you do not agree to these Terms, please do not use our services.

3. Products & Availability

We strive to display our premium home decor and kitchen products as accurately as possible. Colors may vary slightly due to screen settings. We reserve the right to limit quantities, discontinue products, or modify descriptions at any time without prior notice.

4. Orders & Payment

All orders are subject to acceptance and product availability. PIUMA HOME reserves the right to cancel any order at its discretion. Payment must be received and processed before orders are fulfilled. We accept major credit cards, PayPal, and other methods displayed at checkout.

5. Pricing & VAT

All prices are displayed in EUR (€). VAT is included where applicable under EU law. Shipping costs are calculated at checkout. We reserve the right to change prices without prior notice. Promotional prices are valid only during the stated promotional period.

6. Shipping & Delivery

We ship to Italy, the European Union, and internationally. Delivery times are estimates and not guaranteed. PIUMA HOME is not responsible for delays caused by carriers, customs authorities, or events beyond our control. Risk of loss passes to the customer upon delivery to the carrier. For full details, see our Shipping Policy.

7. Returns & Refunds

EU customers have the right to return orders within 14 days of delivery under EU Directive 2011/83/EU. For full details on eligibility, process, and timelines, please see our Refund & Return Policy.

8. Intellectual Property

All content on www.piuma.online — including product images, text, logos, brand identity, and design — is the exclusive property of PIUMA HOME and is protected by Italian and international copyright law. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, PIUMA HOME shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific order in question.

10. Governing Law

These Terms are governed by the laws of Italy and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Verona, Italy. EU consumers retain the right to seek redress through their local consumer protection authorities.

11. Changes to Terms

We may update these Terms at any time. The latest version will always be available at www.piuma.online. Continued use of our website after changes constitutes acceptance of the updated Terms.

Questions About Our Terms?

We are happy to clarify anything. Get in touch with our team.

📧 support@piuma.online

🌐 www.piuma.online

📍 Via Osoppo 7, 37124 Verona, Italy

Contact Us