Shipping Policy

Last updated: June 2026 | Worldwide Shipping Tracked Orders Free Shipping Available

📦 PIUMA HOME delivers premium home decor and kitchen essentials to Italy, across Europe, and worldwide — with trusted carriers and full order tracking.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding Italian public holidays). You will receive a confirmation email with your tracking number once your order has shipped.

Estimated Delivery Times

🇮🇹

Italy

2–5 days

Business days

🇪🇺

European Union

5–10 days

Business days

🌐

International

7–21 days

Business days

ⓘ Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons (e.g., holidays).

Shipping Rates

Destination	Standard Rate	Free Shipping
Italy	Calculated at checkout	On qualifying orders
European Union	Calculated at checkout	On qualifying orders
International	Calculated at checkout	Selected promotions

Our Shipping Partners

We work with trusted carriers including DHL, GLS, and national postal services to ensure safe and reliable delivery of your PIUMA HOME order.

Track Your Order

Once your order ships, you will receive a tracking number by email. You can track your shipment directly on the carrier’s website or by contacting us at support@piuma.online.

Customs & Import Duties (International)

For orders shipped outside the European Union, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs authority before ordering.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at support@piuma.online. We will investigate and resolve the issue promptly.