Shipping Policy

Last updated: May 2026

At PIUMA HOME, we are committed to delivering your home decor, smart kitchen tools, mood lighting, and smart home gadgets as quickly and safely as possible. Please read our Shipping Policy carefully to understand our delivery process.

1. Processing Time

All orders placed on www.piuma.online are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation with your order details once your order has been placed, and a shipping notification with tracking information once your order has been dispatched.

2. Shipping Destinations

PIUMA HOME ships to customers across Italy and internationally to selected countries. If your country is not available at checkout, please contact us at support@piuma.online and we will do our best to assist you.

3. Estimated Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout:

  • 🇮🇹 Italy (Domestic): 3–7 business days
  • 🇪🇺 Europe: 7–14 business days
  • 🌍 International: 14–30 business days

Please note: Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions — subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the carrier’s website. If you have not received your tracking information within 5 business days of placing your order, please contact us at support@piuma.online.

6. Customs & Import Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. PIUMA HOME is not responsible for any delays caused by customs processing.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at support@piuma.online. We will investigate the issue with the carrier and work to resolve it as quickly as possible. In cases of confirmed lost shipments, we will offer a replacement or full refund.

8. Incorrect Shipping Address

Please ensure that your shipping address is correct at the time of checkout. PIUMA HOME is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately at support@piuma.online before your order is dispatched.

9. Contact Us

For any shipping-related questions or concerns, please reach out to our team:
📧 Email: support@piuma.online
🌐 Website: www.piuma.online
⏰ Response Time: Within 24–48 hours on business days

Empowering women to achieve
fitness goals with style

We are Ecomus

Welcome to our classic women's clothing store, where we believe
that timeless style never goes out of fashion. Our collection features classic
pieces that are both stylish and versatile, perfect for building a
wardrobe that will last for years.

Established - 1995

Ecomus was founded in 1995 by Jane Smith, a fashion lover with a
passion for timeless style. Jane had always been drawn to classic
pieces that could be worn season after season, and she believed that
there was a gap in the market for a store that focused solely on classic
women's clothing. She opened the first store in a small town in New
England, where it quickly became a local favorite.

Our mission

Our mission is to empower people through sustainable fashion.
We want everyone to look and feel good, while also doing our part to
help the environment.We believe that fashion should be stylish,
affordable and accessible to everyone. Body positivity and inclusivity
are values that are at the heart of our brand.

Quality is our priority

Our talented stylists have put together outfits that are perfect for the season.
They've variety of ways to inspire your next fashion-forward look.

High-Quality Materials

Crafted with precision and excellence, our activewear is meticulously engineered using premium materials to ensure unmatched comfort and durability.

Laconic Design

Simplicity refined. Our activewear embodies the essence of minimalistic design, delivering effortless style that speaks volumes.

Various Sizes

Designed for every body and anyone, our activewear embraces diversity with a wide range of sizes and shapes, celebrating the beauty of individuality.

Our customer’s reviews

Love love love! This product is so easy to use! I absolutely love the Alpha Arbutin product. It has made such a difference with my hyperpigmentation spots! I feel so much more confident without makeup on where as before I would never leave the house

Robert Smith

Our customer’s reviews

I've ordered from a lot of places, a lot! and I must say that this place here has the best shipping experience ever. Thank you guys so much for this

Sandra

Our customer’s reviews

I love the incredibly diverse range of meals that Soulara offers! You can filter the list of meals by ingredients (e.g. no chilli or no nuts) and there's still heaps of options. I have been using Soulara throughout the past few years whenever life gets too busy to cook, and never get bored of the options!

Loretta

Shop Gram

Inspire and let yourself be inspired, from one unique fashion to another.