Privacy Policy

Last updated: June 2026 | GDPR Compliant EU Data Protection No Data Selling

🔒 PIUMA HOME is fully committed to protecting your personal data. We never sell your information to third parties. This policy explains clearly how we collect, use, and safeguard your data in compliance with the EU General Data Protection Regulation (GDPR).

Who We Are

PIUMA HOME — Premium Home Decor & Kitchen Essentials
📍 Via Osoppo 7, Primo Piano, Appartamento 3, 37124 Verona VR, Italy
📧 support@piuma.online
🌐 www.piuma.online

Data We Collect

Data Type	Examples	Purpose
Contact Details	Name, email, phone	Order processing & communication
Shipping Information	Address, country	Delivery fulfillment
Payment Data	Card type (not full number)	Secure payment processing
Browsing Data	IP, browser, pages visited	Analytics & site improvement
Order History	Products purchased, dates	Customer service & personalization

Legal Basis for Processing (GDPR)

Contract performance — to process and fulfill your orders
Legitimate interests — fraud prevention, security, analytics
Consent — marketing emails and cookies (you can withdraw anytime)
Legal obligation — tax records and accounting (7-year retention)

How We Share Your Data

We share your data only with trusted partners who help us operate our store:

Shopify — our e-commerce platform (GDPR compliant)
Shipping carriers — DHL, GLS, postal services (for delivery)
Payment processors — Stripe, PayPal (PCI-DSS compliant)
Email marketing tools — only with your explicit consent

We never sell your personal data.

Your Rights Under GDPR

👁

Access
Request a copy of your data

✏

Correct
Fix inaccurate data

🗑

Delete
Right to be forgotten

📤

Portability
Export your data

🚫

Object
Stop certain processing

❌

Withdraw Consent
Opt out anytime

To exercise any right, email us at support@piuma.online. We will respond within 30 days as required by GDPR.

Cookies

We use essential, analytics, and marketing cookies. You can manage your preferences via our cookie consent banner. For full details, see our Cookie Policy.

International Data Transfers

Your data may be processed outside the EEA (e.g., by Shopify’s global infrastructure). We ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission.

Data Retention

We retain personal data only as long as necessary: order data is kept for 7 years for legal/accounting purposes. Marketing data is deleted upon unsubscription.

Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Italian data protection authority:
Garante per la Protezione dei Dati Personali — www.garanteprivacy.it